Our processes ensure your success

At Excelgens, we believe that recruitment and account management are both equally important for providing high-quality staffing solutions to our clients. Our experienced recruiters use a multi-faceted approach to identify and attract top talent for each position, taking into account the unique needs and requirements of our clients.

We focus on building long-term relationships with our clients, which is where our account management team comes in. Our account managers work closely with our clients to understand their goals, objectives, and challenges, and develop staffing solutions that meet their specific needs.

From initial contact to ongoing support and management, our recruitment and account management teams work together seamlessly to provide exceptional service and value to our clients.

Recruitment Process

Customer Analysis

We profile your company to understand your business needs and determine the services that will make your staffing process more efficient and effective.

Screening

At ExcelGens, we get to know each candidate beyond just their resume. We find out the skills and qualities that will achieve the perfect fit for your position.

Selection

To complete the recruitment process, we ensure all forms, screening and certifications are verified before the employee starts.

Performance Monitoring

We continually monitor our performance and the performance of our employees to make sure you are continually satisfied with our service.

Account Management

Dedicated Account Management

We have dedicated Account Managers who are the single point of contact for our clients, making the communication process transparent and efficient.

Deep Knowledge of Client Accounts

Our teams put in dedicated time and effort to understand your locations, technology, compliance, on-boarding, timesheets & invoicing requirements.

Engagement Practices

We have Client Relationship Managers and Delivery Managers at key locations who identify key requirements, collect feedback and address or escalate issues.
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