At Excelgens Inc., we highly value your privacy and are committed to protecting the confidentiality and security of your personal information. This Privacy Policy outlines the practices we follow when collecting, using, and safeguarding your data through this website www.excelgens.com.
- Information We Collect
We may collect various types of information from you when you interact with our website or use our services. This may include:
- Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and payment information. You provide this information voluntarily when you sign up for an account, place an order, submit inquiries, or communicate with us.
- Usage Data: We may automatically collect certain information about how you interact with our website and services. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other usage details. We use this information to analyze trends, administer the site, track user activities, and gather demographic information for internal purposes.
- Use of Information
We may use the information we collect for various purposes, including but not limited to:
- Providing and Improving our Services: We use your information to fulfill your requests, process transactions, and deliver the services you have requested. We also use the information to improve our website, services, and user experience.
- Communication: We may use your contact information to communicate with you about our services, respond to your inquiries, provide customer support, and send you important updates and notifications. We may use your contact information to contact you and respond to your questions or requests or to process job applications.
- Personalization: We may use your information to personalize your experience on our website and tailor the content and offerings to your preferences.
- Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this Privacy Policy:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and delivering the services you requested. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Compliance with Laws: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.
- Your Rights and Choices
You have certain rights and choices regarding your personal information:
- Access and Update: You may access, review, update, correct, or delete your personal information by logging into your account or contacting us directly. We will respond to your request in accordance with applicable laws. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Information.
- Children’s Privacy
- Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.
- Changes to this Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
- Contact Us
- If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@excelgens.com. We will respond to your inquiry as soon as possible.
By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our website and services.